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Reset the Google authentication

The general procedure for resetting Google secondary authentication is as follows:

1、Login at the official website, enter the Google secondary verification code at the click "lost Google verification code"

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2、If you have backup of Google 16-bit key does not need to reset, click the "detailed tutorial" to retrieve Google authentication. Otherwise click on the yellow button in the new page to jump to "confirm the application reset"

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3、Your registered e-mail will receive a confirmation email, click the yellow button "confirm reset."

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4.If you have a KYC user, or if you do not have a record, please ignore these steps. No KYC users, there are recharge records, you need to enter the recharge address of the prompted currency to verify personal authenticity, if the wrong answer 3 times the account is disabled for 2 hours.

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5.The system will jump to upload ID documents page, please follow the prompts to upload three photos to:

  • ID card front
  • ID card negative
  • Holding a note and ID photo (note content: reset Google certification + current time)