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2nd authentication Instructions

ultraEX.io platform using Google secondary authentication for security management, the specific installation steps are as follows:


1.Google secondary authentication APP download


iOS users, search "Google Authenticator", download address: Click here

Android users, the major application market search "Google dynamic password", download address is as follows: Click here

Android users, the major application market search "Google installer", download address is as follows: Click here


2. Google secondary authentication generation tutorial


1). Open ultraEX's URL: https://www.ultraex.io/Home/Index/index.html and log in to your account, click Google Validate and enable


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3). Click the "I have to backup, continue binding" button in the pop-up page, enter the key, login password, and Google Authenticator verification code to complete the binding.


note:

  • Part of the Android phone is not installed google play service, you need to download "Google installer" to install Google framework services.


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  • Google dynamic password need to open the camera, you need to open the APP authorization.

  • Some phones need to restart the phone when goole play service is enabled


3, Google use the second verification

After the secondary authentication function is enabled, you need to enter the verification code when the user logs in, the asset withdrawal, and the withdrawal address are generated.

Frequently Asked Questions FAQ

Q: Android mobile phone tips Google Google to open the QR code, Google Play can not download, how to operate?

A: Some Android phones do not have Google Play services enabled, manually enter the 2FA backup key using "Enter Verification Code Manually."

Q: Android phone Google Authenticator can not enable the camera, how to operate?

A: You need to install "Google Installer" and enable the Google service installation, and then restart the phone, you can use the camera to scan.

Q: If the phone is lost, how to reset Google secondary authentication?

A: If you need to reset Google secondary verification, you need to provide the following certification:

1. ID card positive
2. ID card negative
3. Handheld note and ID photo (note content: reset Google certification + current time)



Note: After the operation is successful, to ensure the security of your account, the account's token will automatically freeze for 48 hours, and other functions will not be affected.